Data protection

Livlig53 grates your interest in our company and our products. We want you to feel comfortable contacting Livlig53. Therefore, the security of your personal data that is generated when you contact Livlig53, such as name, address, telephone number or email address, is important to us.

This privacy policy is intended for all persons with whom Livlig53 (hereinafter referred to as "we" or "us") interacts, including customers, potential customers and interested parties, visitors to our websites, users of our apps/applications, other users of our products or services and visitors to our locations (collectively referred to as "you" or "your"). It contains the information in accordance with Art. 13 and 14 GDPR.

1. Terms

The processing of personal data takes place within the framework of the legal provisions.

The term "Personal Data" refers to all information that relates to an identified or identifiable natural person. "Processing" includes any operation or series of operations relating to personal data, such as collecting, recording, organizing, sorting, which is carried out with or without the aid of automated procedures , storage, adaptation or modification, reading, querying, use, disclosure by transmission, distribution or any other form of provision, comparison or linking, restriction, deletion or destruction.

Further data protection terms are used in accordance with the definitions in Art. 4 GDPR.

2. Name and address of the responsible bodies

New Ventures GmbH
Reichenberger Straße 17
95111 Rehau

3. General processing purposes and legal bases

We collect and process your personal data in particular in the following cases:

  • If you contact us directly, e.g. B. via our website, via our customer service or when you visit us at our locations, take part in our events, customer satisfaction surveys and competitions and you, for example. B. are interested in our products or services or have another concern.

  • If you or your employer purchase products or services directly from us.

  • When you or your employer request information about our products and services (e.g. sending brochures or price lists).

  • When you purchase or use our products.

  • If you or your employer provide or sell products or services to us.

Please help us keep your information up to date by notifying us of any changes to your personal information, particularly your contact information.

As far as we process personal data, this applies in particular to your name and your business contact details such as company, function, telephone number or email address as well as contract and transaction data. Additional categories of data may be collected for specific purposes, described in detail below.

In addition to collecting your data via our contact forms on our website, we also collect the data directly from you or via generally accessible sources (e.g. commercial register, authorities, internet), to the extent necessary for the purpose.

4. Individual processing purposes and legal bases

Below we will tell you for what purposes we process which personal data. If the facts do not repeat, we will usually point this information out to you separately in the specific processing situation and, if necessary, provide additional information.

4.1. Processing of data for the preparation, conclusion and implementation of contracts

We process personal data as part of the acquisition (see also 4.9.) and sales processes as well as for the processing of contracts. For this purpose, data is processed in particular for the initiation of contracts, the processing of offers, customer advice, the procurement, production and delivery of goods, contract management and the processing of complaints.

As part of these activities, the following categories of data are processed in particular:

  • Contact details / personal master data (last name, first name, address, email address, etc.)

  • Logistics data such as delivery addresses

  • contract data, payment data

It may be necessary for us to pass on the data for the creation of an offer and the execution of the contract to third parties who are involved in the supply chain or who are otherwise necessary for the execution of the contract.

For the purpose of checking the creditworthiness of our business partners, we process data that we receive from credit reporting agencies (e.g. Schufa) under the legal requirements. In addition, to further minimize the risk of default, we reserve the right to report payment experiences with customers in a payment experience pool of a scoring company (Creditreform, Bisnode). This excludes payment experiences with natural persons.

In order to optimize financial transactions, we reserve the right to assign claims against our business customers to a refinancing company as part of debt financing. Only company-related data (name of the debtor, reason, amount, due date of the claim) is passed on for the purpose of debt financing. If necessary to check the claim, the refinancing company will pass on the company data mentioned to third parties for credit checks.

The legal basis for receivables financing/factoring, insofar as personal data is affected in exceptional individual cases, is Art. 6 I f GDPR.

If data is collected directly to process an inquiry or execute a contract, we will inform you which data is absolutely necessary. If the contractual partner is not you, but your employer or another third party contractually linked to you or your employer, the data will be processed on the basis of Art. 6 I f GDPR. The data is processed to the extent that the data is used to process the contract or to fulfill other legal requirements, e.g. B. product liability obligations and obligations (e.g. information, information and warning obligations) are required.

If the processing is carried out on the basis of Art. 6 I f GDPR, you can object to this at any time for reasons that arise from your particular situation.

4.2 Use of the online shop

We use the Shopify Inc. (“Shopify”) platform as our shop system. When you place an order on our store, you agree to the storage and processing of your personal data by Shopify. For this purpose, your personal data will be forwarded and processed to the Shopify data centers in Canada and the USA. This storage and processing of data is carried out for the purposes of supporting and processing your orders, your authentication, processing payment transactions and improving Shopify's services. For more information about Shopify's Terms of Service and Privacy Policy, please visit https://www.shopify.de/legal/datenschutz.

4.3. Participation in events and on-site visits (Art. 6 I f GDPR)

We look forward to getting to know you in person during a visit on site or at one of our events. We process your personal data to organize and hold events and to provide you with information material. At events, we may forward the data to speakers and participants. This is important to ensure that the event runs smoothly. We also use the data collected to evaluate and follow up on our events.

We also use the functions of Calendly to coordinate and plan visits and appointments. The processing of your data is necessary for the use of this service (Art. 6 I b GDPR). If you use this service, Calendly's data protection information applies (https://calendly.com/de/privacy).

Image and video recordings of the events can be created for the documentation of the events as well as for press and public relations work. Personal (image) data is also processed. You can object to this processing at any time for reasons arising from your particular situation. In this case, we ask you to inform the photographers or organizers of these reasons in advance. They will take your objection into account and take the necessary measures.

4.4. Use of services (advice)

In addition to our products and system solutions, we offer a wide range of services. This includes consulting and services that we offer by phone, email, contact form and, in some cases, on site. With this service, we would like to support you in the selection, use and application of our systems.

As part of this service, the necessary data that you provide to us in connection with the service request, such as: B. Contact details / personal master data (name, first name, address, email address, etc.) are stored together with the affected products and the problem. In this way, we want to ensure that if you have any future questions, we can provide you with further targeted advice based on your previous service history. The basis for this storage is the legitimate interest in providing consistent and effective consulting work over time. Your data will only be stored in direct connection with the service case. To the extent that the service data is relevant for defending against liability, particularly product liability cases, we will also process it for this purpose. The data will be deleted when it is no longer required for this purpose, at the latest after the expiry of the limitation periods for this liability.

If the data is only processed on the basis of Art. 6 I f GDPR, you have the right to object to the storage for reasons relating to you personally.

4.5. Newsletter

We offer newsletter services via our websites that you can subscribe to. For this we use a double opt-in procedure, so that a newsletter subscription is only activated after you click on a confirmation link which you receive by email. A completed newsletter subscription can be terminated at any time by revoking your consent. A revocation can be done via an unsubscribe link in a newsletter, if available via administrative settings on our website or by contacting us directly using the contact details listed.

4.6. Access to the company premises to deliver goods or perform a service or work

In this case, in addition to your data that is directly necessary to carry out a contractual relationship, such as your last name, first name, company, billing data, vehicle identification data, we also record the duration of your stay with us on the basis of Art. 6 I f GDPR. The aim is to have knowledge of the people who are in the building or on the premises in the event of an emergency and a necessary evacuation. If you are staying for business purposes, the duration of your stay can also be used to review and optimize internal processes and to check the validity of service information (e.g. invoices).

When goods are delivered, cameras are also used to monitor the logistical processes at various locations.

Based on legal requirements or Art. 6 I f GDPR to prove compliance with traffic safety obligations, the safety instructions that the visitor receives are also documented.

Of course, you can object to the use based on Art. 6 I f GDPR at any time for reasons arising from your particular situation.

Video surveillance only takes place openly at our locations. Appropriate signs will inform you of this. This video surveillance serves to secure our production and our data processing systems. This ensures even greater protection of personal data.

4.7. Corporate communication and external representation (Art. 6 I f GDPR)

As part of participation in events, visits to our trade fair appearance and other events, image and video recordings of these events are made to document the event, for press and public relations work and for corporate communication. Personal (image) data is also processed.

The images are published both electronically on social media such as Facebook and in print media. The legal basis for this processing is Art. 6 I f GDPR on corporate communication and, where applicable, Section 23 KunstUrhG.

As far as factually possible and legally reasonable, reference will be made to the images taken at each individual event. If the images are processed on the basis of Art. 6 I f GDPR, you can object to this use at any time for reasons arising from your particular situation. You can exercise this right by communicating these reasons in advance to the photographer, who will take this into account in his work. We would be happy to provide you with event-related details.

4.8. Compliance, law enforcement and crime prevention (Art. 6 I f GDPR)

Where legally required, we use personal data to assert legal claims and to defend ourselves in legal disputes. As part of the company's compliance requirements, the data can also be used to prevent, investigate or prevent crimes.

In addition to the data categories mentioned above, creditworthiness data, visit data, account data as well as correspondence, purchasing and sales data are also used to the extent that they are necessary for the purpose. We also use an internal whistleblower system for named and anonymous reports of compliance violations. This data will be deleted or completely anonymized within the framework of the applicable legislation or immediately after the respective case has been concluded.

Security is usually also served by systems for building and plant security as well as for securing our data processing systems such as: B. Access controls or video surveillance. The above-mentioned controls only take place openly at our locations. You can find out more about this in detail on site.

We further process your personal data in connection with the usual checks on business partners as part of compliance requirements. If we have not requested your personal data directly from you, we have collected it from publicly accessible sources and databases as part of due diligence. The data collected from these sources will be processed exclusively for this purpose and will be deleted as soon as they are no longer required for this purpose. The processing is based on Art. 6 I c GDPR, insofar as the due diligence is based on legal requirements or on Art. 6 I f GDPR, the company's legitimate interest in evaluating its business partners to reduce risks. If the processing is based on Art. 6 I f GDPR, you can object to this for personal reasons.

4.9. Advertising communication and market research (Art. 6 I f GDPR)

To the extent legally permissible on the basis of Art. 6 I f GDPR or if you give us your consent (Art. 6 I a GDPR), we process your data in particular for advertising communication, customer satisfaction surveys, advertising campaigns and for running competitions. This allows us to further improve our range of products and services and act in a more targeted manner.

As part of these activities, the necessary data such as: B. Contact data / personal master data (last name, first name, company, address, telephone number, IP address, email address, etc.) are processed. Only if you have given your consent will further data (1) that you provide to us for this purpose, such as: B. interests, personal preferences, professional situation or (2) which we collect through analysis, individual measurement, storage and evaluation of opening rates and click rates in recipient profiles for the purposes of designing future newsletters or other communication.

If you have an existing customer relationship or if you have consented to this, you will usually receive the information mentioned using electronic mail. Furthermore, for business partners who are not consumers, information is provided by telephone or analogue.

For the purposes mentioned, it may be necessary for us to pass on your personal data to companies in the REHAU Group in order to better respond to your requests or to continually improve our products and services. In any case, you can object to the use of your data for direct advertising purposes at any time in accordance with Art. 21 Para. 2 GDPR or revoke your consent at any time in accordance with Art. 7 Para. 3 GDPR with effect for the future.

In order to further develop our products, services and business processes as well as for market research, we analyze the data available to us (e.g. on business transactions, contracts, inquiries and other evaluations). Of course, we respect it if you do not want to provide us with your personal data to support our customer relationship - especially for direct marketing or market research.

We also use the functions of SurveyMonkey, Typeform and Google Forms to collect feedback. If you take part in a corresponding survey, SurveyMonkey's data protection information applies (https://www.surveymonkey.de/mp/legal/privacy-policy), Typeform (https://admin.typeform.com/to/dwk6gt) or Google Forms (https://policies.google.com/?hl=de&gl=de).

4.10. Fulfillment of legal obligations (Art. 6 I c GDPR)

We are subject to a variety of legal obligations regarding the processing and storage of personal data. These concern e.g. B. commercial and tax law retention regulations according to the Commercial Code and the Tax Code.

In order to fulfill these obligations, we process your data to the extent necessary and, if necessary, pass it on to the responsible authorities as part of legal reporting obligations.

4.11. Other processing purposes

Data processing continues as part of quality management, to determine and improve customer satisfaction, to further develop products and services, to carry out research and development and to improve IT security and IT operations. The last point also includes processing to detect and prevent unauthorized access to personal data.

The legal basis for the processing of this data is Art. 6 I f GDPR. Unless consent is given, no conclusions are drawn about individual natural persons.

In individual cases, this processing can be objected to for reasons arising from your particular situation.

4.12. Transfer of data to third parties

For the aforementioned purposes, the data may be passed on to third parties who support the responsible body in pursuing the stated purposes. The transfer takes place either as part of order processing within the meaning of Art. 28 GDPR, a shared responsibility according to Art. 26 GDPR or as data transfer as part of the commissioning of professional services.

For data transfer to recipients in third countries (see section 6 below).

5. Duration of storage

We only store your personal data for as long as it is necessary for the purposes for which it was collected or as long as storage is required by law or within the framework of official requirements. We delete or block your data as soon as it is no longer needed.

We will also delete or block your data immediately if you revoke your consent or if you have a legitimate objection to the processing.

6. Planned data transfer to third countries

We may share your personal data with other companies affiliated with us for the purposes set out in this privacy policy. They may use your personal data in their own interest for the same purposes as we do. In particular, they may process your personal data for the purposes mentioned in their own interest. Within our group, employees only have access to your personal data to the extent that this is necessary to carry out their work.

Data transfer to branches outside the European Economic Area is carried out either on the basis of an adequacy decision by the Commission (Art. 45 Para. 3 GDPR) or on the basis of standard data protection clauses (Art. 46 II c GDPR), which contain appropriate guarantees for the data subject.

The text of the standard data protection clauses is below https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en published.

We may also pass on your personal data to third parties outside of the companies in order to obtain technical or organizational services that we need to fulfill the stated purposes or our other business activities. Our service providers are contractually obliged to process personal data exclusively on our behalf and according to our instructions. We also require our service providers to comply with technical and organizational measures that ensure the protection of personal data. If the service providers are located in countries where the applicable laws do not provide for protection of personal data comparable to European law, we will contractually ensure that the relevant service providers comply with the legally required level of data protection (standard data protection clauses). You can obtain further information from our data protection officer.

7. Online data use / visiting our websites

Below you will find out what information we may collect when you visit our websites and how we handle it. Our websites may contain links to websites of other providers to which this data protection declaration does not apply.

When you visit our website, we store information about the browser and operating system you use, the date and time of the visit, and the IP address. This data is necessary for the functionality of the pages, in particular to ensure a smooth connection setup and to ensure reasonable use of our website. We cannot assign this data to you.

We are supported in displaying the websites by Amazon Web Services EMEA SARL (38 Avenue John F. Kennedy, L-1855, Luxembourg); Webflow, Inc. (398 11th Street, 2nd Floor, San Francisco, CA 94103); MongoDB, Inc. (1633 Broadway, 38th floor, New York, NY 10019 ); Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) and Wix.com Ltd. (Nemal St. 40, 6350671 Tel Aviv, Israel). To the extent necessary, personal data such as IP addresses may also be processed in non-secure third countries for service purposes. In this case, we will contractually ensure that the service providers concerned comply with the legally required level of data protection (standard data protection clauses). You can obtain more information about this from our data protection officer.

We do not collect any personal data through our websites without your cooperation. You alone decide whether you want to provide us with such data or not, for example as part of a registration, order or survey.

We also use the following technologies in particular on our website:

7.1. botgie Chatbot

If you want to use our “botgie Chatbot” service (for example via our websites or within mobile apps), you do so anonymously. However, please do not pass on any personal information to us via chat messages. Data in the form of chat messages and IP addresses is collected and stored by our processors Amazon Web Services, Inc., MongoDB, Inc. and Google Ireland Limited. This information is necessary to provide the service. We also use anonymized chat messages to continually improve our chatbot service.

7.2. Google Analytics - web analysis service

If you agree to the cookie pages on our website, this website uses Google Analytics, a web analysis service provided by Google Inc. Google Analytics uses cookies, text files that are stored on your computer and that enable the use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. We have activated IP anonymization on this website, your IP address will therefore be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google using the link https://tools.google.com/dlpage/gaoptout?hl=de Download and install available browser plugin.

Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html  or under https://policies.google.com/?hl=de&gl=de.

We would like to point out that our website uses Google Analytics with the code "gat._anonymizeIp();" has been expanded to ensure anonymized collection of IP addresses (so-called IP masking).

7.3. Google Tag Manager

If you agree to the cookie pages on our website, this website uses the Google Tag Manager. The Tag Manager does not collect any personal data. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, this will remain in effect for all tracking tags implemented with Google Tag Manager. You can find Google's data protection information about this tool here: https://policies.google.com/?hl=de&gl=de

7.4. Google Ads Remarketing

If you agree to the cookie pages on our website, our website uses the functions of Google Ads Remarketing, with which we advertise this website in Google search results and on third-party websites. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). For this purpose, Google sets a cookie in the browser of your device, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit. Any further data processing will only take place if you have agreed to Google that your internet and app browser history will be linked by Google to your Google account and that information from your Google account will be used to personalize ads that you view on the web . In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. To do this, Google temporarily links your personal data with Google Analytics data to form target groups. You can permanently deactivate the setting of cookies for ad preferences by downloading and installing the browser plug-in available at the following link: https://adssettings.google.com/authenticated?hl=de

Alternatively, you can find out more about the use of cookies and change the settings for this from the Digital Advertising Alliance at www.aboutads.info . Finally, you can set your browser so that you are informed about the use of cookies and decide individually whether to accept them or to exclude the acceptance of cookies in certain cases or in general. If you do not accept cookies, the functionality of our website may be restricted.
Further information and the privacy policy regarding advertising and Google can be found here: https://policies.google.com/technologies/ads?hl=de

7.5. Use of Google reCaptcha

We use the reCAPTCHA service from Google in our contact forms, which you can use to send us service and information requests.
The purpose of the query is to detect a hostile attack on our websites by distinguishing human input from automated, machine input. The use of this application is necessary for the provision of the service that we offer via our contact forms and is therefore based on Art. 6 I b GDPR. It is necessary for the provision of the service, otherwise the website would not be adequately protected against automated spying, misuse and SPAM. The use is therefore also in the interest of the service recipient. For this purpose, your input will be transmitted to Google and further processed there. The IP address and, if applicable, other data used by Google for the service will be transmitted to Google.

You can therefore only use our contact forms if you consent to Google reCaptcha being used to protect the site.
In exceptional cases, your data may also be processed in countries without an adequate level of data protection outside the European Union (in so-called third countries). In order to ensure a sufficient level of data protection when transmitting personal data in this case too, we take additional measures in accordance with Article 44 ff of the GDPR and thus ensure that the transmission is generally permissible (e.g. by concluding EU standard contracts). .
If the effectiveness of the standard contractual clauses has not been conclusively clarified, we base the data transfer on Art. 49 GDPR, in particular your express consent or the need for the risk-free provision of contact forms.
The USA is viewed by the EU as a country without an adequate level of data protection; in particular, there is a risk that your data will be processed by US authorities for control purposes, possibly without sufficient legal protection options.

Further information about Google reCaptcha and the data protection declaration can be found at https://www.google.com/recaptcha/intro/v3.html or https://www.google.com/privacy.

The responsible body for this data processing is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The following data is transmitted to the person responsible for the independent provision of a service to defend against hostile attacks: your web request, the IP address, the browser type, the browser language, the date and time of your request, one or more cookies that may be your Identify browsers.

If you do not agree to the use of Google reCaptcha, then you are not allowed to fill out the contact forms in which Google reCaptcha is used! 

If you would like to use our services without using Google reCaptcha, you are welcome to write us an email or letter at any time and we will then take care of your request by another means.

7.6. Google Maps

If you have given the necessary consent, you can use interactive map services from Google Maps within the services we offer. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). For this purpose, Google Maps sets cookies in the browser of your device and optionally queries your exact geolocation via technical interfaces in your device. Furthermore, for technical reasons and for alternative positioning purposes, your IP address and other user information may be queried, used and stored.

You can view further information and the data protection regulations for Google Maps here: https://policies.google.com/privacy?hl=de

7.7. Facebook-Plugin

If you agree to the cookie pages on our website, we will use the “Visitor Action Pixel” from Facebook Inc. on our website. In this way, the behavior of users can be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. This procedure is used to evaluate the effectiveness of Facebook advertisements for statistical and market research purposes and can help to optimize future advertising measures. The data collected is anonymous to us, so it does not allow us to draw any conclusions about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook data usage policy: https://de-de.facebook.com/about/privacy/

The data can enable Facebook and its partners to place advertisements on and outside of Facebook. A cookie may also be stored on your computer for these purposes.

7.8. Facebook Remarketing

If you agree to the cookies on our website, we will use the remarketing function “Custom Audiences” from Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA; “Facebook”) on our website. This function serves the purpose of targeting visitors to the website with interest-based advertising on the social network Facebook. For this purpose, Facebook's remarketing tag was implemented on the website. This tag is used to establish a direct connection to the Facebook servers when you visit the website. This sends information to the Facebook server about which of our pages you have visited. Facebook assigns this information to your personal Facebook user account. When you visit the social network Facebook, you will be shown personalized, interest-based Facebook ads. 

You can disable the Custom Audiences remarketing feature here: https://www.facebook.com/adpreferences/ad_settings Further information on the collection and use of data by Facebook, your rights in this regard and options for protecting your privacy can be found in Facebook's data protection information at https://de-de.facebook.com/about/privacy/.

7.9. Facebook Lead Ads

If you agree to the cookie pages on our website, we use Facebook Lead Ads to obtain contact details from users who are interested in our products and services on Facebook. Our advertisements on Facebook are thereby expanded to include additional interaction options, in particular the option for the user to request further information about our products and services via a contact form. If an interested party submits such a form, the data provided by the user will be saved as a lead on Facebook and transmitted to us. We only use this data for the purpose stated in the lead ad. This can be, for example, the name for personal contact, the email address for sending the desired product information or the telephone number for telephone contact. Further information can be obtained directly from Facebook at: https://de-de.facebook.com/about/privacy/

7.10. YouTube-Plugin

If you agree to the cookie pages on our website, we use, among other things, plugins from YouTube LLC (represented by Google Inc.) to integrate videos on our websites. In this case, as soon as you use our website, a connection is established to the YouTube servers and the plugin is displayed. This sends information to the YouTube server about which of our pages you have visited. If you are logged in as a YouTube member, YouTube assigns this information to your personal user account. When using the plugin, for example after clicking the start button of a video, this information is also assigned to your user account. You can prevent this assignment by logging out of your YouTube user account and other user accounts of YouTube LLC and Google Inc. before using our websites and deleting the companies' corresponding cookies. Further information on data processing and information on data protection by YouTube (Google) can be found at https://policies.google.com/privacy?hl=de.

7.11. Microsoft-Plugin

If you agree to the cookie pages on our website, our website will use conversion tracking from Microsoft Corporation. Microsoft Bing Ads sets a cookie on your computer if you came to our website via a Microsoft Bing ad. In this way, Microsoft Bing and we can recognize that someone clicked on an ad, was redirected to our website and reached a predetermined landing page (conversion page). We only learn the total number of users who clicked on a Bing ad and were then redirected to the conversion page. No personal information about the user's identity is shared. If you do not want to take part in the tracking process, you can also refuse the necessary setting of a cookie - for example by using a browser setting that generally deactivates the automatic setting of cookies. Further information about data protection and the cookies used by Microsoft Bing can be found on the Microsoft website: https://privacy.microsoft.com/de-de/privacystatement/

7.12. cidaas Account

If you use our "cidaas Account" service (for example via user registrations or account management), the minimum personal data necessary to provide the service will be requested and stored. The underlying service – product name “cidaas” – is provided via our processor Widas ID GmbH, Maybachstraße 2, 71299 Wimsheim.
Further information can be found at https://www.cidaas.com/de/datenschutzhinweise/ .

7.13. Other cookies

Cookies are small text files that are usually placed on the PC by a website. Cookies serve a variety of purposes. However, they are never risky as they lack any "active" ability. So you cannot run malicious applications. They contain almost exclusively information that is necessary for convenient Internet use. We have also set ourselves a deadline for deleting cookies. Without your renewed consent, these will be stored for a maximum of 12 months from the time they were first collected. We take technical precautions to ensure automatic deletion.

Classic examples of the tasks of cookies: login data, securing the shopping cart, user analysis, form fields. Information stored in cookies may include: lifespan, server name, unique ID, content data.

Use of cookies:

  • function
    Functional or session cookies are purely technical cookies that are necessary for our website to function properly.

We only use all other cookies if you have agreed to this on our Consent Manager preliminary pages. We have structured these cookies as follows:

  • Statistics
    Statistics and tracking cookies are used to evaluate user behavior when visiting our website - in a completely anonymous form, of course. We and, if applicable, the responsible body receive valuable information about how the website is used, which enables us and, where applicable, the responsible body to better align it with the interests of visitors.

  • Marketing
    In addition to our own cookies, we use third-party cookies to show personalized advertising on our and other websites. This process is called “retargeting”. It is based on your activity on our website.

  • Other
    In addition, the plugins used on our website use their own cookies. You can find out more about the types and purposes of cookies on the third-party websites provided.

Consentmanager:

We have integrated the consent management tool "consentmanager" ( https://www.consentmanager.net/ ) from Jaohawi AB (Håltgelvågen 1b, 72348 Västerås, Sweden, info@consentmanager.net ) on our website in order to request consent for data processing or the use of cookies or similar functions. With the help of consentmanager, you have the option of granting or rejecting your consent for certain functionalities of our website, e.g. for the purpose of integrating external elements, integrating streaming content, statistical analysis, reach measurement and personalized advertising. With the help of consentmanager, you can grant or reject your consent for all functions or grant your consent for individual purposes or individual functions. The settings you have made can also be changed by you retrospectively. The purpose of integrating consentmanager is to allow the users of our website to decide on the aforementioned things and to offer the opportunity to change settings that have already been made as part of further use of our website. When using consentmanager, personal data and information about the end devices used, such as the IP address, are processed.
The legal basis for the processing is Article 6 Paragraph 1 Sentence 1 Letter c) in conjunction with Article 6 Paragraph 3 Clause 1 Letter a) in conjunction with Article 7 Paragraph 1 GDPR and, alternatively, Letter f). By processing the data, consentmanager helps us (the controller according to the GDPR) to fulfill our legal obligations (e.g. obligation to provide proof). Our legitimate interests in processing lie in storing user settings and preferences regarding the use of cookies and other functionalities. Consentmanager stores your data as long as your user settings are active. After two years after the user settings have been made, consent will be asked again. The user settings made will then be saved again for this period.
You can object to the processing. You have the right to object for reasons arising from your particular situation. To object, please send an email to info@consentmanager.net .

8. Social Media

We operate social media presences together with those responsible for the various social media platforms. We are responsible for defined processing operations together with the operator of the respective social network within the meaning of Article 4 No. 7 of the General Data Protection Regulation (GDPR).

The following describes how we handle information (“personal information”) that is collected when you visit us on social media or contact us using the information provided here.

8.1. Responsible

social network Responsible address Data protection Our performances
Facebook Facebook Ireland Ltd. 4 Grand Canal Square
Grand Canal Harbour
Dublin 2 Ireland
https://de-de.facebook.com/privacy/explanation
https://www.facebook.com/livlig53
Instagram Facebook Ireland Ltd. 4 Grand Canal Square
Grand Canal Harbour
Dublin 2 Ireland
https://help.instagram.com/519522125107875
https://www.instagram.com/livlig53/
LinkedIn LinkedIn Ireland Unlimited Company Wilton Place
Dublin 2, Ireland
https://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
https://www.linkedin.com/company/livlig53/
Pinterest Pinterest Europe Ltd. Palmerston House, 2nd Floor
Fenian Street
Dublin 2, Ireland
https://policy.pinterest.com/de/privacy-policy
https://www.pinterest.de/livlig53/
Youtube Google Ireland Limited Gordon House, Barrow Street
Dublin 4 Ireland
https://policies.google.com/privacy?hl=de&gl=de
https://www.youtube.com/channel/UC-Aef0I5dkac5jvSo-xPOrw

 

The operator of the respective platform is solely responsible for the processing of personal data on the social media platforms. This operator usually processes your personal data that is generated when you visit a social media platform, regardless of whether you have a user account there and/or are logged in. If you agree, cookies and other storage and tracking technologies (sometimes across devices) will be used.

Social media platforms usually create their own personalized usage statistics, e.g. B. for market research, advertising and other commercial purposes. Personal data can also be processed outside the European Union. We have no access to this data and cannot influence the collection of this data.

To support social media activities, we use the Later platform, through which our posts are created and distributed and user feedback comments are managed and processed. Further information about Later's data protection can be found at https://later.com/privacy/.

8.2. Contact person

If you have any questions about data protection, please contact our data protection officer (contact details below) .

We would like to point out that our agreements with the operators of the social media platforms mean that requests for information and the rights of those affected should be asserted directly with the respective operator of the social network. Only the provider of the social network has immediate access to the necessary information and can also take necessary measures and provide information. If you still need our support, you can contact us at any time.

8.3. Processing of personal data

Data category

  • When you visit a company page, we, as the operator of the respective page, process the data that you provide to us during your direct actions and interactions (e.g. inquiries, contributions, comments, likes, forwards) as well as your publicly accessible profile data. The public visibility of your personal profile data depends on your profile settings, which you can adjust yourself on the respective social media platform. When using all social media channels, it is strongly recommended not to share sensitive data or confidential information.

  • The social media platforms provide us with anonymous usage statistics (analytics services or page insights data) for our company pages, which are based on the usage behavior of visitors. We receive assigned demographic and geographical evaluations for this data. We cannot access or influence the creation and processing of these usage statistics and the underlying data. This is the responsibility of the operator of the respective social media platform. We have no way of viewing personal data of individual users.

Purposes and legal basis of processing

We operate our company pages and process the above-mentioned data to provide information about us and our products and to communicate with interested parties. The legal basis for this processing is the necessity to protect our legitimate interests (Art. 6 Para. 1 lit. f) GDPR). If you send us a specific request, processing can also take place to fulfill a contract or to carry out pre-contractual measures (Art. 6 Para. 1 lit. b) GDPR).

We use the data provided by the operator to better understand the use and reach of the content, to identify user preferences and to tailor our company pages to our target groups as effectively as possible.

We can use this information to display targeted interest-based advertisements without having direct knowledge of the visitors' identities. If visitors use social media applications on multiple devices, the recording can take place across devices if they are registered and logged in visitors.

This data is processed to pursue our legitimate interests mentioned above (Art. 6 Para. 1 lit. f GDPR).

Further processing takes place exclusively on the basis of consent (Art. 6 Para. 1 lit. a GDPR), in which we provide detailed information about the data processing to which consent is given.

As part of the provision of our company pages, we work with service providers (e.g. advertising and content agencies who support us in creating our posts and providing and optimizing our social media activities).

duration of processing

We only process your personal data for as long as it is needed for the aforementioned purposes.

In the event of an objection to processing to protect our legitimate interests (Art. 6 Para. 1 lit. f) GDPR), we will delete personal data unless their further processing is permitted under the relevant legal provisions. We will also delete personal data if we are obliged to do so for other legal reasons. In accordance with these general principles, we generally delete personal data as soon as the legal basis no longer applies, if it is no longer required for the stated purposes or if the stated purposes no longer apply and no other legal basis exists (e.g. commercial and tax retention periods), or otherwise, if the other legal basis no longer applies.

9. Data security

We have technical and organizational security procedures in place to maintain the security of your personal data and to protect your personal data against unauthorized or unlawful processing and/or against accidental loss, alteration, disclosure or access.

10. Your rights

Compliance with data protection regulations is monitored by the following bodies, to which anyone can contact:

Data protection officer of New Ventures GmbH:

Dr. Alexander Walter
New Ventures GmbH
Reichenberger Straße 17
95111 Rehau
Phone: 09283 77 1381
E-Mail: datenschutz@rehau-newventures.com

Supervisory authority within the meaning of Art. 56 GDPR:

Bavarian State Office for Data Protection Supervision
Promenade 27
91522 Ansbach

You also have the opportunity to check our compliance with data protection regulations yourself. You have the following rights:

  • right to information

  • Right to information about the data processed by you

  • Right to object
    For all processing operations based on Art. 6 I f GDPR (see above), you can object to the processing for reasons that arise from your particular situation. 

  • Right to object to direct advertising
    You have the right to object to the processing of your data for direct marketing purposes at any time. This also applies to profiling that is associated with such direct advertising.

  • Right to rectification, deletion and restriction

  • Right to data portability

  • Right to lodge a complaint with a supervisory authority

If you have any questions about these rights regarding the processing of your personal data, you can contact our data protection officer, who is also available in the event of requests for information, suggestions or complaints. Upon request, we will inform you as soon as possible in writing in accordance with applicable law whether and what personal data we have stored about you. If, despite our efforts to ensure that the data is correct and up-to-date, incorrect information is stored, we will correct it upon your request.