Right of withdrawal

As a consumer, you generally have a statutory right of withdrawal when concluding a distance selling transaction, about which we inform you below in accordance with the statutory model.

 

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving any reason.

The revocation period is a) 14 days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods, b) in the case of a contract for several goods which you have ordered as part of a single order and which are delivered separately, 14 days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.

In order to exercise your right of withdrawal, you must inform us, New Ventures GmbH, Reichenberger Straße 17, 95111 Rehau, e-mail: support@livlig53.com, phone: +49 9283 771850 by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract.

To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You shall bear the direct costs of returning the goods.

You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.